Delete your Boxely account

• Android: open Settings and choose Delete Account. Type DELETE to confirm.
• iOS: open Settings and choose Delete Account. Type DELETE to confirm.
• Web: sign in, go to Account, and use Delete account.

Deletion permanently removes your account, containers, items, photos, and purchase history from Boxely. This cannot be undone. Export anything you need first (Pro and Enterprise accounts can download a CSV or PDF from Account).

If you have uninstalled Boxely or cannot sign in, email support@boxelyapp.com from the address on the account and ask us to delete it. Include the subject Account deletion request and the email address of the account. We will verify the request and delete the account and associated data.

• Subscriptions bought on the web or through Google Play are canceled as part of in-app or in-website deletion.
• Apple does not allow us to cancel an App Store subscription for you. If you subscribed on iOS and auto-renew is still on, cancel Boxely in the App Store first — deletion is blocked until you do.
• One-time capacity packs are not refunded when you delete your account. Store refunds follow the Terms of Service and the store’s own policy.

When your account is deleted we remove your profile, inventory, saved photos, and related account records from Boxely. Limited operational, security, or legally required records may remain for a short recovery window or where a provider must keep them under its own terms. See the Privacy Policy for retention details.